FREQUENTLY ASKED QUESTIONS(FAQ)

1. About  product  
     Our products are the best quality AAA quality,brand new in original box with retro card,paper work and certificate logo.Famous Branded Goods (Shoes,Bags,Clothes,Hats and so on),Such as Nike Shoes,Air Jordan Shoes,Timberland shoes,Prada shoes, Louis Vuitton,Chanel,Coach Bags,Lacoste,Rock&Republic Clothes,you will know more details from our website.all the picture on our website were  taken from the products in our stock,and we update the website everyday.

2. I want to order from your site, but I want to get a sample first. Can I? What is the minimum order?
   Yes you can order a sample from our site.
   The minimum order is one pair, and you can order any quantity.

3. How can I get information after I have paid for the shoes ?
   We will e-mail the tracking number of the express company to you as soon as possible when we get the tracking number.it about 2 day after we get your information of payment.

4. When and how can I tracking my order status?
   Generally, after 2 days you can trace your package(s) when we send you tracking number.

5. How do I contact you if I have a question?
   We prefer to be contacted by email(see contact us) or via MSN.

6. How long will it take to receive my shoes?
   It base on which method to send,usually,takes 6 business days to receive your order. Please note that business days do not include weekends.

7. Do you ship to International locations (any country other than USA and Europe)?
   Yes. We currently ship to many international locations.

8. Can you reserve a shoe for me until I can pay for it?
   Yes. of course, the only thing you have to do is to confirm it by e-mail and we will keep them for you for two days. However, after two days, if we haven't received your payment, we will sell it further to someone else.

9.How to order
         You can choose any you want then add in cart and checkout then  you can fill all your info,and then checkout again, and  it will show a payment link,please click it , and then make payment,when we get your order , we arrange it in one day,and double check everything before we sent them out. and email you the tracking number in  the next  day, about 7-9 days , you can get the pacakge.

10.Is this a legit website?
       This is legit website,We are selling the items displayed on our website. We have sent many packages to different countries. we have many year business,we are serious to do business,we take credit card for payment, it is   safe way payment,we have own factory, we can promise our quality, please do not worry about that.

11.How whold i know that  is safe and that i will receive my product? 
    You made me remind of "To be,or not to be,it is a question". Don't worry,we have been dealing in these business for many years,we never cheated anyone.After we send the package,we will give you the Tracking No. and it can be checked on line.Then you will see where your package will be.

13.What's your payment methods? and how can i pay?
    For now,we accept Western Union,T/T and credit card, You can visit www.westernunion.com ,We will give you payment info, After you send the money,you will be given a receipt,in which you will see the MTCN (Money Transfer Control No.). Please tell me the MTCN.That will be OK

14.  Some add fee
      The shipping is free. but  there  is  a  certain amount of  percent added  to your price, it is for  tax , handling charge and insurance. as you know . there is a  fixed percent of  tax  needed to pay  when everything  exported into the usa.    the  handling charge   and the insurance is for the  express company  , if your package is  stopped by the custome  in case, the mail company  will take responsibility for that .They will resend the pacakge for you .

        When you order more than 120 usd, we will afford the tax   for you . though there  is tax  showing when you checkout,  in fact we did not charge you that. you can compair  the  percent add  to your  price  when you order  more  than 120 usd and  less than  120usd, the  percent is not   the same.

        When you order   less than usd400 and  when you order more than  usd400, the  percent  added  to your   price is   def . different.  when you  order  more than usd400, we  afford  all the   tax & hanling   for you .